Last Updated: 16/05/2025

This Privacy Policy describes how Pokelution (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make purchases from pokelution.com (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

Information We Collect

We collect the following types of information:

Information You Provide Directly

• Contact details (name, email, phone number, shipping/billing address)

• Order details (purchase history, payment information)

• Account information (if you create an account)

• Communications (emails, messages, feedback)

Information Collected Automatically

• Usage data (pages visited, time spent, device/browser information)

• Cookies & tracking technologies (to improve Site functionality)

How We Use Your Information

We use your personal information to:

• Process and fulfill orders

• Provide customer support

• Improve our Site and services

• Prevent fraud and enhance security

• Comply with legal obligations

How We Protect Your Information

We implement security measures to protect your data, but no online system is 100% secure.

Disclosure of Information

We do not sell or share your personal information with third parties for marketing purposes. We may disclose information when required by law or to:

• Payment processors (to complete transactions)

• Shipping carriers (to deliver orders)

• Legal authorities (if required)

Your Rights (Australian Privacy Principles)

Under Australian privacy laws, you have the right to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your data (where applicable)

To exercise these rights, contact us at:
Email: support@pokelution.com.au

Cookies & Tracking

We use cookies to:

• Remember your preferences

• Analyze Site traffic

• Improve user experience

You can disable cookies in your browser settings, but this may affect Site functionality.

Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect their data.

Changes to This Policy

We may update this Privacy Policy. The latest version will always be posted on our Site.

Contact Us

For privacy-related questions, contact:
Email: support@pokelution.com.au